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A Complete User Guide of Krayin CRM | Laravel CRM

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Krayin is easy to use and the most popular Open source CRM for Laravel. While the platform offers plenty of flexibility, its singular goal is to help salespeople to achieve their goals . “ A complete user guide of Krayin CRM covers everything you need to know about this Self-hosted CRM platform . Dashboard: First, you need to login into the Admin Panel of Krayin CRM, then you will be able to see the Dashboard with the following features. Leads Overtime: In this section, you would be able to see the Won (green color) and Lost (red color) lead according week-wise. Leads Started: Here you can see the number of leads week-wise. For instance, in the first week, there would be 1 lead or in the second week, there would be 3 leads. Top Leads: In this section, you can see the highest amount of lead in the top lead. Activities: In the graphical representation, you can see all activities like meeting, call, and lunch. Pipelines: In the pipeline, you would be able to see all the leads in t...
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B2B CRM Software in 2025: What’s New and What Actually Works

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The landscape of B2B CRM software in 2025 has completely changed. It is no longer just a medium to save customer information or track leads, but has become a strategic platform for business growth.   New features like artificial intelligence, automation, and interface customization in B2B CRM software are making it even more useful.   In this article, we will know what new things to see in B2B CRM software in 2025 and how it actually works:   1. Smart CRM Powered by AI and Machine Learning The biggest change in B2B CRM software in 2025 is the deep integration of AI. Now CRM is not just a data saving tool, but has become a smart advisor. In lead scoring, AI tells which lead is ready for conversion. Sales forecasting has become more accurate, allowing sales teams to plan better. B2B CRM Management System automatically suggests the next action based on the customer's behavior. This means less effort, more results.   2. Unified Omnichannel Customer Engagement Exp...
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Transforming Marketplaces with Generative AI Services

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 Generative AI (GenAI) is a type of  artificial intelligence  (AI) that powers  Generative AI services  to create new data, such as text, images, audio, and videos. GenAI models are trained on huge datasets of human-generated content, and they can use this data to learn ways and relationships. This allows GenAI models to generate new content that is similar to the human-generated content they were trained on. GenAI can be used in a variety of ways, and one area where it is quite good is in marketplaces. Marketplaces are online platforms that connect buyers and sellers, and Generative AI services can be used to improve the experience for both groups. For buyers, GenAI can use to personalize search results and suggest products. This can help buyers find the products they are looking for more easily and fast. For sellers, GenAI can use to create product listings, generate product descriptions, manage inventory, and provide customer support. This can help sellers sa...
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How to Develop CRM System from Scratch: A 5-Step Guide

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CRM systems have become extremely important for every business nowadays. It not only organizes customer data but also improves the functioning of the business. If you want to develop CRM system from scratch, this guide will help you understand the entire process of its development. Here we will explain how to develop CRM System from Scratch: A 5-Step Guide 1. Understand the Need for a CRM System:   Before starting CRM development , you must understand your requirements. The purpose of an effective CRM system is to build strong and long-term relationships with customers.   It not only stores customer information but also enhances coordination between sales, marketing, and customer support teams. You have to decide what purposes your CRM will serve:   Will you use it only to store customer information?   Do you need it to be integrated for your sales and marketing team? Do you want to develop it as an open source CRM so that others can use it? Finding answers t...
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